logo

Terms & Conditions

  • Home
  • Terms & Conditions

This Privacy Policy was last updated on March 10, 2022.

1. AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and WTC Alliance LLC ("Company," “we," “us," or “our”), concerning your access to and use of the www.wtcalliance.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected there to (collectively, the “Site”). We are registered in United States and have our registered office at North Carolina. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY. We thank you for continuing browsing the websites, we believe that you are agreeing to comply with and be bound our all-mentioned terms and conditions which together with our privacy policy govern WTC Alliance LLC, (and its affiliated networks and alliances). Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use from time to time. You waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Site. The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

2. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks

3. USER REPRESENTATIONS

By using the Site, you represent and warrant that:

(1) all registration information you submit will be true, accurate, current, and complete;

(2) you will maintain the accuracy of such information and promptly update such registration information as necessary;

(3) you have the legal capacity and you agree to comply with these Terms of Use;

(4) you are not a minor in the jurisdiction in which you reside;

(5) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise;

(6) you will not use the Site for any illegal or unauthorized purpose; and

(7) your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

4. USER REGISTRATION

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us. As a user of the Site, you agree not to: Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site. Use any information obtained from the Site in order to harass, abuse, or harm another person. Make improper use of our support services or submit false reports of abuse or misconduct. Use the Site in a manner inconsistent with any applicable laws or regulations. Engage in unauthorized framing of or linking to the Site. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools. Delete the copyright or other proprietary rights notice from any Content. Attempt to impersonate another user or person or use the username of another user. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”). Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code. Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software. Use a buying agent or purchasing agent to make purchases on the Site. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavour or commercial enterprise

6. USER GENERATED CONTRIBUTIONS

The Site may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that: The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use. Your Contributions are not false, inaccurate, or misleading. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or otherwise objectionable (as determined by us). Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone. Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people. Your Contributions do not violate any applicable law, regulation, or rule. Your Contributions do not violate the privacy or publicity rights of any third party. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap. Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation. Any use of the Site in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site.

7. CONTRIBUTION LICENSE

By posting your Contributions to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels. This license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions. We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions. We have the right, in our sole and absolute discretion,

(1) to edit, redact, or otherwise change any Contributions;

(2) to re-categorize any Contributions to place them in more appropriate locations on the Site; and

(3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

8. GUIDELINES FOR REVIEWS

We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria:

(1) you should have first-hand experience with the person/entity being reviewed;

(2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language;

(3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability;

(4) your reviews should not contain references to illegal activity;

(5) you should not be affiliated with competitors if posting negative reviews;

(6) you should not make any conclusions as to the legality of conduct;

(7) you may not post any false or misleading statements; and

(8) you may not organize a campaign encouraging others to post reviews, whether positive or negative. We may accept, reject, or remove reviews in our sole discretion.

We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, nonexclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

09. SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

10. ADVERTISERS

We allow advertisers to display their advertisements and other information in certain areas of the Site, such as sidebar advertisements or banner advertisements. If you are an advertiser, you shall take full responsibility for any advertisements you place on the Site and any services provided on the Site or products sold through those advertisements. Further, as an advertiser, you warrant and represent that you possess all rights and authority to place advertisements on the Site, including, but not limited to, intellectual property rights, publicity rights, and contractual rights. We simply provide the space to place such advertisements, and we have no other relationship with advertisers.

11. SITE MANAGEMENT

We reserve the right, but not the obligation, to:

(1) monitor the Site for violations of these Terms of Use;

(2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities;

(3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof;

(4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and

(5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

12. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a “Notification”). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting an attorney.

13. TERM AND TERMINATION

These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

14. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site. We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

15. GOVERNING LAW

These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of the Indian court of law applicable to agreements made and to be entirely performed within the jurisdiction area of Ahmedabad, Gujarat, India, without regard to its conflict of law principles.

16. DISPUTE RESOLUTION

You agree to irrevocably submit all disputes related to Terms or the relationship established by this Agreement to the jurisdiction of the Ahmedabad courts. WTC Alliance shall also maintain the right to bring proceedings as to the substance of the matter in the Ahmedabad courts.

More clarifications on legal & judicial part.

  • As per Standard Operative Procedures, all the offices and branches of WTC Alliance are being operated by the Asia pacific operative regional branch office, which is in Ahmedabad, Gujarat, India.
  • the jurisdiction area for any future dispute and legal proceed is limited to the Asia pacific operative office, which is in Ahmedabad, Gujarat, India.
  • In case of any disputes arising related to the membership agreement or related to any process, Plans or benefits of plans of WTC Alliance at any locations around the globe between WTC Alliance and the active members, the court of law to resolve any such disputes is limited to Ahmedabad, Gujarat, India
  • In case of any disputes arising related to the membership agreement or related to any process, Plans or benefits of plans of WTC Alliance at any locations around the globe between the “Active paid Members”, the legal court of law to resolve any such disputes is limited to Ahmedabad, Gujarat, India.
  • All legislative to be followed is as per Indian court of law and the court for any legal challenges is Ahmadabad court of low only.
  • Any process or part of process on legal matter must be initiated or/and completed through Ahmedabad court of law only.
  • WTC Alliance is not bound to adhere any instruction or verdict from other court of law or any other juridical area except Ahmedabad courts.
  • WTC Alliance is not bound to remain present or answerable to other court of law or any other juridical area except Ahmedabad courts.
17. CORRECTIONS

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

18. DISCLAIMER

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY

(1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS,

(2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE,

(3) ANY UNAUTHORIZED ACCESS TO OR SE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN,

(4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE,

(5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR

(6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

19. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:

(1) your Contributions;

(2) use of the Site;

(3) breach of these Terms of Use;

(4) any breach of your representations and warranties set forth in these Terms of Use;

(5) your violation of the rights of a third party, including but not limited to intellectual property rights; or

(6) any overt harmful act toward any other user of the Site with whom you connected via the Site.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive Défense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our Défense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

20. USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

21. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

22. MISCELLANEOUS

These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive all defences you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.

The content of the pages of the websites is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the websites for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on the websites is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through the websites meet your specific requirements. The websites contain material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited without the express, written permission of WTC. All trademarks reproduced in the websites, if any, which are not the property of, or licensed to the operator, are acknowledged on the websites. Unauthorized use of the websites may give rise to a claim for damages and/or be a criminal offense. From time to time the websites may also include links to other websites. These links are provided for your convenience to provide further information needed. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to the websites from another website or document without the express, prior written consent of WTC Alliance. Your use of the websites and any dispute arising out of such use of the websites is subject to the laws of the USA.

23. CANCELLATION & REFUND POLICY

The membership is an annual term and no fees are refundable in any circumstances.  If you do not wish to renew after a year’s term then you must let us know by replying to the renewal reminder email or by giving intimation to support@wtcalliance.com. There is no monthly, Quarterly or Half yearly payment plan for your membership. If the payments are unpaid on due date, then WTC Alliance will raise invoice for the admin fee and other legal & enrolment costs which become payable immediately. If you do not wish to renew your yearly subscription, you must notify us a month ahead of your renewal date so that WTC Alliance can cancel the ongoing payments. Failure to do so may result in a new year term being entered. Any adjustment after that date will be subject to an admin charge & Enrolment charges.

24. TERMINATION OF MEMBERSHIP

Termination of Membership with “WTC alliance” shall take place under the following circumstances

  • Member’s voluntary termination by issuing prior notice as per terms.
  • Non payment of invoices for Membership Fees.
  • Breach of the “WTC” Standard, Procedures, Regulations or Judicial and legal framework.
  • Entering any conflict of interest with “WTC”, or another member.

WTC may terminate your membership at any time if your conduct does not fit with the ethos of WTC.  No refund shall be given in such a case, and we shall not be obliged to give you a reason for such a termination. In such a case all your details will be removed from our website. And we shall withdraw all other benefits.

“In cases of termination of membership “ WTC Alliance ” can Circulate detail to all network members

25. Acknowledgement

By Joining WTC Alliance, I/We acknowledged bellows:

  • we have read, well understood, and agreed to all terms and conditions mentioned in the Membership Agreement Form and we agreed to be bound of its.
  • We have gone through and well understood all the terms & condition mentioned on all official platforms including but not limited to official Website of WTC Alliance.
  • we acknowledged that we have read, well understood as well as we are bound to adhere all SOPs and Terms & Conditions related to WTC Financial Protection plan.
  • we acknowledged that we have read, well understood as well as we are bound to adhere all SOP’s which are related to WTC’s operation process or related to any part of operations of WTC alliance.
  • we are here by declare that we will be adhering all the related processes mentioned in the respective SOP’s executed by WTC alliance and will be bound to adhere any further update or change to any process or part of process mentioned in the SOP’s.
  • we consent to the WTC Alliance management to proceed for our Membership Enrolment Application for further step as per terms.
  • we consent to the WTC Alliance management team to take all necessary steps required including but not limited to ask /accumulate necessary documents from the related persons/authority to proceed for Membership Enrolment Application.
26. Standard Operative Procedure for Member

Membership application

Terms & Conditions.

  1. Applications are restricted to companies whose prime business is that of Freight Forwarder.
  2. The Freight Forwarding Company must be established before a minimum period of one year at the time of application.
  3. The Application must be completed, signed, and dated by an authorized representative of the applying Company, ensuring all questions are accurately answered. The Application must include the name and address of at least one current WTC Alliance Member (WTC Internal Reference) as indicated on the Application Form.
  4. Membership in WTC Alliance is at the discretion of the WTC Board of Directors.
  5. As a precondition to becoming a WTC Alliance’s Member, every application form must be accompanied by:

    1. The completed, signed, dated, and stamped Membership application Form.
    2. The completed, signed, dated and company stamped WTC Alliance Code of Conduct must be found herein.
    3. A copy of your Business Registration certificate.
    4. Anti-corruption documents signed, dated, and stamped.
    5. Company Logo in prescribed format.
    6. Any other Documents / Data requested by WTC Alliance’s Representative.
  6. By submitting the completed Application Form and the other documents requested above, the applying company is legally bound to the Terms and Conditions & Related SOPs of The WTC Alliance, they also adhere to the highest professional conduct and ethics, which defines WTC Alliance.
  7. Upon approval of enrolment by the WTC Management team, an invoice will be issued by WTC Finance team from respective zonal office, payment must be made for the appropriate sum, within 07 days from the day of invoice issue, which is non-refundable in any situation.
  8. New applications May not be accepted when that country of applying member has the full quota of WTC Alliance’s representatives and there is no space available for more members. WTC management team reserves the right to expand the limits for quotas of Number of members to be enrolled for any location no matter what the existing numbers of members are available.
  9. WTC Back-office team will only initiate the enrolment process when they receive the payment confirmation on the membership fees invoice payment from the respective finance representative.
  10. Membership access to new enrolled members will only be granted and becomes effective when WTC Back-office team completes enrolment process and certify them as the “Active Member” through entire Compliance Process.
  11. WTC does follow specific process for doing detail scrutiny for checking the credibility before certifying someone as “Active Member”.
  12. “WTC Alliance” will evaluate the Professional behaviors of each member and in case of any suspicions, it will be highlighted to all as per protocol for network safety and member’s awareness purpose.
  13. WTC alliance can demand any documents and/or information from any member to perform random Quality Controls or to perform specific investigation which is as per WTC alliance internal control process. Each member is bound to support that process.
  14. In case of any member is not supporting to any process or part of process with relevant documents then WTC Back-office team will pause/stop the enrolment process without further notice. Membership Fees received are non-refundable in such a situation.
  15. if any connected person to enrolment process or/and organization (other than enrolling member) not supporting to any process or part of process with relevant documents to then WTC Back-office team will pause/stop the enrolment process without further notice. Membership Fees received are non-refundable in such a situation.

TERMINATION OF MEMBERSHIP

Termination of Membership Agreement with “WTC alliance” shall take place under the following circumstances including but not limited to:

  1. Member’s voluntary termination.
  2. Non-payment of invoices for Membership Fees in definite time.
  3. Breach of any “WTC” Standard Operative Procedures, Regulations or Judicial and legal framework.
  4. Entering to any conflict of interest with “WTC Alliance”, or another member/authority connected/ known to WTC Alliance with the intention of making fraud.
  5. Conduction/ involvement of any suspicious or fraudulent activity with “WTC Alliance”, or another member/authority connected /known to WTC Alliance with the intention of making fraud.

Company Documents required for KYC purpose.

  • Duly filled Membership Application Form with company seal and signatures.
  • Certificate of Incorporation
  • Tax Resident certificate.
  • Company photos of operation and front area including staff photos.
  • Company & Business detail written on company Letter head.
  • Company logo in proper format and reference of 03 staff members.
  • Good overseas business references from Logistic industry only with Name, Contact number & Email IDs.
  • Please submit certificate (At least 01) available in mentioned list for our reference IATA/FIATA/ISO/MTO/CHA LICENSE/MLO/AEO/CUSTOMS BROKER LICENSE/Import Export Code/Console registration.
  • Any other documents which may requested by WTC management.

Additional KYC (for Indian members only).

  • Micro, Small & Medium Enterprises Certificate from concern authority.
  • GST registration certificate (The complete set of documents includes colour photographs).
  • PAN Card (coloured docs).
  • Government issued Owners Identity Proof (coloured docs). (Adhaar card, Passport , Voter ID card ETC)
  • Office address Proof (coloured docs). (Electricity or tax bill copy , Bank statement , telephone bill copy ETC)

Special note

  • “In cases of termination of membership for any reason “WTC Alliance” can Circulate detail to all network members and/or connections. WTC Alliance reserves the right to terminate all your access to its all-relevant platform including official website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this agreement.
  • Following termination, you will not be permitted to use the Website and WTC Alliance may, in its sole discretion and without advance notice to you, cancel any outstanding commitment for service or Benefits. If your access is terminated, WTC Alliance reserves the right to exercise whatever means it deems necessary to prevent any Authorised or unauthorized access of the Website.
  • As a result of the preliminary audit conducted by WTC Alliance team, additional materials or/and Data that may be required which is subject to the need of further investigations on the concern matter.
  • Once the process of screening is done and your enrolment approves by WTC management team. WTC Admin team shall provide you the membership agreement contract & by submitting the signed agreement member acknowledge that they have read, understand, and agree with all the term and conditions mentioned above and, on the website, as well as all SOPs of WTC alliance. Member giving their full consent to WTC Alliance’s management team to further process my application for enrolment.
  • All entities / Branches of WTC alliance are being operated by “WTC Alliance LLP” which is in India. It requires to comply to all statutory & legislative compliance as per Indian court of laws only in case of any future dispute.
  • As per operative agreement, Indian Business laws are the laws to be adhered by WTC Alliance’s all branches or/and entities.
  • As per operative agreement, the court of Ahmedabad will be the only juridical to be adhered by WTC Alliance’s all branches or/and entities for future legal & financial disputes.

WTC Financial Protection Plan

WTC Alliance helps to make sure that their valued partners will conduct business with highest security & with maximum possible surety to recover financial lose which may occur due to financial transactions with members internally. WTC provide financial protection as per protocol so that our partners can do business more focus fully & effectively with peace of mind.

WTC Alliance follows concrete Enrolment & Compliance process. Which helps to implement strong internal control process as well as high qualified corporate environment at WTC Alliance’s all platforms. Our high professional admin & compliance Team strictly investigate on the finance, management & reputation part of each member applied for new membership application. WTC team makes sure that each new member undergoes complete background and financial checks before they become an “Active Paid Member”.

New member can only be enrolled to our system after following necessary assessment and compliance processes. WTC Alliance sends warning alerts and circulate blacklists detail regularly to all valued partners which helps to create good awareness and reduce the financial risks to enrolled members.

As per WTC Alliance’s unique Financial Protection plan, we support to our partners with financial protection up to $ 50,000.00 USD which is already included in our “WTC Standard” membership plans & financial protection up to $ 100,000.00 USD which is already included in our “WTC Premium” membership plans as per terms & conditions. there is no Financial Protection included in “WTC Connect” & “WTC Basic” membership plans. However, you may either upgrade your plan as per term or add-on “WTCFP” to your existing plan by paying additional premium as per term.

Purpose of WTC Financial Protection Plan

The WTC Financial Protection Plan provides compensation for money lost due to non-payment of specific charges for handling transactions relates to the movement of general cargo between WTC enrolled qualified member offices. the Plan does NOT cover the cost of the goods that are the subject of the movement under any circumstance. WTC Alliance management administers the WTC financial protection Plan. It is a benefit for all enrolled offices of qualified member companies of the WTC Alliance network within the guidelines and terms & Conditions of this Plan. An "enrolled office" is an office, headquarters, or branch office of a member company of the WTC Alliance that has applied for and been accepted for membership as per process and which is current on Payment of the required membership fees for every office "enrolled." Companies with non-enrolled offices near places of origin or destination of shipment(s) are NOT covered by WTC Financial Protection Plan for those specific shipments. An "enrolled office" is listed on the webpage of each member company on the WTC Alliance website's membership directory. Offices of member companies for which no membership fee has been remitted and are not listed on the WTC Alliance websites membership directory and are NOT enrolled for any purpose(s) regarding WTC alliance member benefits. Our confidence in the membership has allowed us to put our money where it counts and guarantee transactions between qualified active member's offices in case of non-payment.

Plan wise coverage.

  1. Active paid “WTC Premium” member can register for the claim to cover financial losses up to USD $ 100,000 for money lost due to non-payment of charges only by qualified Active paid “WTC Premium” member as per term.
  2. Active paid “WTC Standard” member can register for the claim to cover financial losses up to USD $ 50,000 for money lost due to non-payment of charges only by qualified Active paid “WTC Standard” or “WTC Premium” member as per term.
  3. There is no Financial Protection which is included in “WTC Basic” Annual Membership Plan However, A member can add WTCFP to your existing active “WTC Basic” membership plan by paying below mentioned additional premium per annum as per term.
    1. Up to USD 50,000 by paying extra premium of $ 700.
    2. Up to USD 100,000 by paying extra premium of $ 1500.
  4. There is no Financial Protection which is included in “WTC Connect” Annual Membership Plan. However, A member can add WTCFP to your existing active “WTC Connect” membership plan by paying below mentioned additional premium per annum as per term.
    1. Up to USD 50,000 by paying extra premium of $ 1100.
    2. Up to USD 100,000 by paying extra premium of $ 1800.
  5. There is no Financial Protection included in “WTC Connect” and “WTC Basic” annual membership plans, however they can do business deal with any of Active paid member of WTC Alliance without Financial protection coverage in business deals. If each member involved in the business deal are interested to do the business on the basic of their mutual understanding and agreement, they can do the business however WTC Alliance is not responsible or answerable for any such transactions or consequences of it’s in any circumstances.

WTC Financial Protection Fund a/c

  1. WTC Alliance maintains liability a/c for doing provision of registered claim payments which may arise from valid “Active Paid Member”.
  2. As per the norms out of total membership fees (revenue) collection 30 % portion will be transferred to WTC Financial Protection Fund a/c each time. It is the Reserved liability a/c for making provision of necessary fund for providing Financial Protection to member as per norms.
  3. Accumulated Reserved fund of liability a/c will be maintained in form of either Fix Deposit or Bank Cash balance in the current business account of agreed branch for future utilisation of the same fund.
  4. In case of financial losses, “WTC Premium” member can claim up to USD 100,000 in total in one year provided they have paid the full amount of necessary contribution to WTCFPF a/c as per terms.
  5. In case of financial losses, “WTC Standard” member can claim up to USD 50,000 in total in one year provided they have paid the full amount of necessary contribution to WTCFPF a/c as per terms.
  6. WTC Member who does not give credit (and don’t need credit) simply not covered by this fund.
  7. WTC Alliance is not answerable or does not take any responsibility for providing compensation for money lost due to non-payment of specific charges for handling any business deals if any members involved in the business transactions are not fully qualified for registering claim to WTC Financial Protection Fund a/c as per terms.

Qualification for financial claim.

  1. Claim can only be processed against non-payment by WTC members because of insolvency and/or bankruptcy, provided both parties in the transaction have contributed to the WTCFPF fund.
  2. WTC will NOT cover cargo claims because of force majeure, vessel or carrier fault, cargo abandonment, misroute shipments, and/or misrepresented shipments due to government and location restrictions.
  3. WTC will NOT cover any claims caused by computer fraud, computer hackings, scams, or other fraudulent acts.
  4. The total claim amount that WTC will have to settle at any dispute period of 1 year will only be at an aggregate 70% of the total available fund to WTCFPF a/c as per books.
  5. Claim cannot be registered for transaction happened with the company that is suspended.
  6. The company that is suspended will be not covered under financial protection services.
  7. WTC is not responsible for claim payments raised by incorrect or Fraud payment due to false information generated by any partners (or may be by hackers purposely).
  8. Member who makes registration for “Fake claim” will be suspended immediately without any notice.
  9. Claim can be registered & approved for active members only.
  10. Membership must be active at both the time of “Service failure” & “processing of the claim”.
  11. WTC Standard” member can only register to the WTCFPF a/c for settlement of financial claim on/after successful contribution to WTCFPF a/c for minimum period of 02 years and/or member should be in good standing and successfully completed 2 years from joining the network.
  12. WTC Premium” member can only register to the WTCFPF a/c for settlement of financial claim on/after successful contribution to WTCFPF a/c for minimum period of 01 years and/or member should be in good standing and successfully completed 1 years from joining the network.
  13. When both companies involved belong to a same secondary network not affiliated with a WTC Alliance (i.e., both are members of ABC Network), WTC Financial Protection coverage is reduced by 50% of the total claim payable, whether that secondary network has any financial protection system in place or not.
  14. Claim amount is an aggregate amount that includes any other insurance(s) or financial protection plans by other networks.
  15. A claimant company has an AFFIRMATIVE duty to mitigate its damages in all cases. Failure to mitigate damages will reduce or eliminate compensation from the Plan. WTC Alliance has the absolute right to offset the claimed amount against any amount the claimant owes to the debtor company.
  16. WTC will also hold other networks responsible for up to their maximum limit of coverage and reduce compensation from WTCFPF a/c.
  17. If a claimant has coverage for losses via membership in another network or otherwise, they must have to inform to the WTC Alliance team and identify that coverage. Failure to do so will result in disqualify for claiming to WTCFPF a/c.
  18. Only active member offices enrolled and listed on WTC Alliance websites at the time of the transaction are covered under the WTC Financial Protection Plan.
  19. The maximum paid on all member claims shall not be exceed then 70% of the total available fund to WTCFPF a/c as per books. Thereafter, claims will be paid from upcoming period’s fund reservation & in the order in which they are received.
  20. All debts/claims approved for Payment from WTCFPF a/c must be assigned in whole or for the total amount owed by the debtor to the WTC Alliance before Payment. Claims for loss must be filed within the term of the claimant's membership in the WTC Alliance.
  21. There is no Financial Protection included in “WTC Connect” and “WTC Basic” annual membership plans, however they can do business deal with any of Active paid member of WTC Alliance without Financial protection coverage in business deals. If each member involved in the business deal are interested to do the business on the basic of their mutual understanding and agreement, they can do the business however WTC Alliance is not responsible or answerable for any such transactions or consequences of it’s in any circumstances.
  22. Active Paid Member of WTC Alliance must have to intimate to the WTC team before starting any business deal which may have inclusion of financial protection coverage. Business deals without prior intimation to WTC team is not valid transaction and automatically disqualified for making claim to “WTCFPP a/c”. WTC Alliance is not responsible or answerable to such business deals or financial loss due to such business deals with any of qualified Active paid member or Listed Member or/and connected persons or authority of WTC Alliance. Business deals without prior intimation to WTC team is not valid transaction and automatically disqualified for making claim to “WTCFPP a/c”.
  23. WTC Alliance is not responsible or answerable to any financial claim in any circumstances which has been registered for invalid or disqualified transactions. members enter to such a dispute from both sides will be suspended immediately and announced to all as per protocol.
  24. Suspended member who has registered for claim on financial charge or/and whoever are involved in any disputes with any of WTC connections will be kept on blocked position for all related benefits of WTC Alliance till the time complete investigation process is completed.

Disqualification for financial claim.

Financial claim cannot be register to the WTCFPF a/c for settlement in below criteria.

  • Members working with non-enrolled offices of members.
  • Members working with invalid or disqualified members.
  • Members working with offices of members which are not covered with financial protection.
  • Members working with subsidiaries of member companies that are not qualified and/or enrolled with any WTC Membership plans.
  • Members working with Agents not enrolled and that have no connection to WTC apart from the fact the member is asked to invoice to a member agent.
  • Working with a member in a city where they have a non-enrolled office, this is not covered by WTC’s Financial Protection.
  • Working with an Agent not enrolled with a WTC network and who advises you to bill via a member company, this is not covered by WTC financial protection irrespective of what the non-member.
  • Members working with Listed member based on Website data.
  • Members working with any member without prior confirmation to WTC Alliance team.
  • Members working with any member without proper understanding and on the basic of different wrong perception.

Compensation Limitation.

  • Each Member that participates in the Plan has specific and separate guidelines for claims, maximum benefits, and exclusions. In addition, Financial Protection Plan covers financial losses occurs due to transactions in between valid WTC Members.
  • WTCFP up to USD 100,000 when the participate company are in the “WTC Premium” subscription.
  • WTCFP up to USD 50,000 when the participate company are in the “WTC Standard” subscription.
  • WTCFP up to USD 50,000 when one participates company involved in the transactions is Active paid “WTC Standard” member and another participates company involved in the transactions are either Active paid “WTC Premium” or Active paid “WTC Standard” member.
  • WTCFP can only be availed when both the participate company are in the subscription plan which have Financial Protection coverage and both the participate company are Active Paid Member.
  • Total Claim amount is an aggregated amount that includes any other insurance(s) or financial protection plans by other networks.
  • WTC Alliance has limits on total claim amount to be paid for each year. total aggregated amount to be settled for all claims will not be exceed of 70% of the available fund at WTCFPF a/c for related time in any circumstance.
  • WTC Alliance will make payment to total registered claim amount up to 70 % of total available amount to WTCFPF Account and will not settle any amount of registered claim beyond this limit in any circumstances.

Terms & Conditions for register claim to WTC Financial Protection Fund a/c

  1. Claims to WTC Financial Protection Fund a/c must be filed within 90 days of the unpaid invoice(s) date and during the coverage period. No claims will be accepted for invoice(s) which is more than 90 days old then claim register date. Claims must show all invoices the member owes and include your statement of account.
  2. Claims must be submitted via email to support@wtcalliance.com and must be received by the WTC Alliance within the time frame stated earlier.
  3. Claimant must disclose to WTC Alliance and all other related networks to which their company or any of its enrolled branches hold membership. If the claimant does not provide this information, or if WTC Alliance determines the information provided is incorrect or incomplete, the claim will be rejected.
  4. Any payments received by a claimant from a debtor company after a claim was filed must be applied towards the claim, beginning with the oldest invoice(s) protected by the claim.
  5. WTC Alliance will acknowledge claim upon receipt and will conduct a preliminary investigation, after which a preliminary determination will be reached and claimant must have to support in each process or steps of any related process.
  6. Once it is determined that a dispute exists, both parties will be notified and the WTC Alliance file suspended pending resolution of the dispute.
  7. All related disputes MUST be filed within ONE YEAR of the cargo movement. Disputes over one year old will be closed with no action taken other than notification to the parties of the closure.
  8. For this procedure, a "dispute" will be defined as a situation in which a debt is unpaid for cause, and not simply due to lack of message acknowledgement or financial difficulties.
  9. WTC Alliance and its affiliates will not process disputes involving non-enrolled offices.
  10. When submitting a claim, the reporting member must complete the official WTC Alliance protection Plan Claim Form" and email to support@wtcalliance.com.
  11. Along with the claim form, all supporting documents such as invoices, statement of account, master and house shipping documents (MAWB, HAWB, MB/L, HB/L), delivery receipts, communications, etc. must be supplied to WTC Alliance as the WTC Management will have to review entire file before initiating claim approval process.
  12. During a claim's investigation, if it is determined that a party to the claim knowingly presented, or caused to be presented a false claim, or knowingly made, used, or caused to be made or used, a false record, document or statement material to the claim, then such claim will be CLOSED, and no payment will be forthcoming. The related member will be suspended on urgent basis without any notice.
  13. If the WTC Alliance approves the claim, then WTC Alliance reserves the right to terminate the membership of the party against whom the claim is paid and notify all other members.
  14. WTC Alliance reserves the right to offset claim amounts against payment due by the claimant to WTC Alliance.
  15. WTC Alliance has been allowed 90 days from the original filing date of the claim to investigate the claim and attempt to effect closure of the claim between the parties. This 90- day period shall be exclusive of time spent in the mediation or arbitration process.
  16. FIFO system will be applicable for claim settlement to registered members.
  17. WTC Network or any official will not approve any credit applications as sole decision lies with the corresponding WTC members to grant credit terms.

Causes of Exclusions from WTC Financial Protection Plan.

Below mentioned transactions and related losses are specifically excluded from coverage under the WTC Financial Protection Plan.

  1. Payment for the cost of the cargo, lost or damaged cargo, cargo containers, or any cost associated with the destruction of cargo.
  2. Losses resulting from failure to obtain a properly endorsed original bill of lading or from failing to obtain a proper bank release of cargo.
  3. Payment for losses otherwise covered by Errors and Omissions Insurance or any other insurance coverage.
  4. Losses suffered by non-members or the clients of a member.
  5. Losses resulting from currency exchange fluctuations.
  6. Any loss resulting from any measure or decision of national, regional, or local authorities in any country that results in confiscation or seizure of merchandise.
  7. Losses resulting from any political event, economic difficulty, or legislative measure that prevents or delays the transfer of payments.
  8. Losses resulting from war, rebellion, hostilities, riots, civil commotion, and natural disasters.
  9. Subsequent losses after a claim is filed resulting from continuation of business between the member company filing the claim and the member company identified as debtor in the claim during the pendency of the claim.
  10. Losses resulting from demurrage, storage, detention charges, fines, penalties, dead freight, duties, taxes, or similar levies.
  11. Coverage for any losses wherein either or both members either knowingly or should have known that the movement, contents, or other aspects of the transaction were illegal or otherwise circumscribed by either the importing or exporting countries' laws.
  12. Legal fees or services.
  13. Any claims filed wherein the invoice(s) are less than 90 days and/or over 150 days old from the date of the invoice(s).
  14. Losses for shipments invoiced over 30 days after shipment departed when Claimant Company is Origin Agent. Losses for shipments invoiced over 30 days after the shipment's arrival when the Claimant Company is Destination Agent.
  15. Transactions between branches of the same company, between companies sharing common owners or wherein a company involved is a progeny of the other company.
  16. Transactions between companies who do business based on their internal mutual understanding and based on accepted agreement by both the members.
  17. Companies involved into dispute are well known to each other’s and doing business with each other however disputes which raised due to breach of their own commitments or trust.
  18. Any transactions with a Suspended and/or Terminated member after such suspension or termination.
  19. Interest and/or late payment fees.
  20. Losses caused by the intervening acts of third parties, such as fraud, false documentation, or other criminal or tortious acts.
  21. Shipments or movements to/from or through sanctioned countries.
  22. Losses caused by the extension of credit for chartering fees or caused by the use of part or full charters.
  23. Triangle or cross-trade shipments involving non-enrolled offices or non-members of WTC Alliance. Shipments, where members have non-enrolled offices near the places of origin, destination, or transshipment, are not covered.

Procedure to follow for claims.

On the occasion that a claim is made, each case is dealt with an efficient and timely manner by our experienced and dedicated Back-office Customer Services department. For making the claim process fast and hassle free you need to submit the detail of incident & evidence of your financial loss to WTC support team by writing an email to: support@wtcalliance.com. If your claim is legitimate and falls within the program's rules, we will recompensate your company with no penalty or fee. Please note that each claim undergoes full detail investigation and evidentiary checks before they approved as the “Valid Claim” to proceed for further payment to qualified members of the WTC Alliance.

On getting Claim report from the members, WTC Alliance starts process of doing deep investigation based on evidence submitted with the claim form. It is responsibility of all the involved members to extend full support WTC team or assigned authority doing the investigation process. they may ask for related detail or data which may be needed to complete the investigation process to identify the truth and authenticity of claim registered. In case of any member involved in the dispute deny for complete support or part of support to any process while investigation, WTC Alliance team or related authority will not be responsible for completing claim process for the same. In such circumstances claim cannot be payoff and WTC Alliance is not obligated to make payment for the same circumstances or it is not answerable to anyone for such unpaid claim.

WTC Alliance always prefers to resolve all dispute matters with discussion to the members involved in the dispute. Post receiving the claim request, we do have certain steps to follow which is including but not limited to intimation to all involved members, Arrangement of meetings between involved members, suspension, termination, detail Investigation ETC, WTC Alliance will make sure that necessary steps are taken to identify that the claim must be processed & approved as per protocol and must be paid to right and qualified member only.

WTC Alliance always insist that members or/and connections of WTC Alliance adhere all SOP and term & condition of WTCFPP a/c at all the time to makes sure that available fund in the WTCFPP a/c should not be mis-issued for bad intention. Available fund of the same account should not be utilised for settlement of invalid or disqualified claim.

WTC Alliance does not have insurance system in place for creation of necessary fund for releasing financial claims, instead we do make reimbursement to member for their claim using available fund from “WTCFPF a/c” as per protocol and terms& conditions.

CONTROLLING AUTHORITY

WTC Alliance will oversee the WTC Alliance Financial Protection Plan. There is no influence of any person or authorities on the decisions of WTC Alliance management team.

TERMINATION OF PROTECTION

WTC Alliance and its affiliates reserve the right to terminate WTCFPP for future transactions for any given member company with notice at any time. In addition, protection under the WTC Alliance Protection Plan will terminate upon email notification to the members and/or removal of the member company from the WTC Alliance websites and rosters or upon the non-renewal of membership.

GOVERNING LAW

These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of an operative regional office for Asia pacific region which is in India, So Indian court of law applicable to all agreements made. the jurisdiction area of Ahmedabad, Gujarat, India, is the accepted & decided area of all future legal disputes related to membership operations.

Assignment

All of our rights and obligations under these Business Terms are freely assignable by us to any of our affiliates or in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer Company’s information to any of our affiliates, successor entities, or new owner in connection with such a merger, acquisition, restructuring, or sale of assets. Company will not transfer or assign any of its rights or obligations under these Business Terms to anyone else without our prior written consent, and any attempt to do so is void and may be lead to attention of legal matter.

Termination.

WTC Alliance reserves the right to terminate all your access to its all-relevant platform including but not limited to online website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and WTC Alliance may, in its sole discretion and without advance notice to you, cancel any outstanding commitment for service or Benefits. If your access to the Website is terminated, WTC Alliance reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website.

Amendment

We may amend or update these Business Terms, including all incorporated policies and documents, all SOP & LSOP and/or terms & conditions mentioned to all platforms including but not limited to online website, all kind of agreements and documents. Changes to these Business Terms become effective upon the date that we publish such changes. To the extent that we are required by applicable law to notify you in advance of implementing these changes (e.g., as set forth in the Platform Regulation), we will provide sufficient advance notice. Company’s continued use of our Business Services confirms its acceptance of these Business Terms as amended. If Company does not agree to these Business Terms as amended, Company must stop using our Business Services by deleting its account. Please review these Business Terms which are being updated at all platforms ( including but not limited to online websites)from time to time.

DISPUTE RESOLUTION

You agree to irrevocably submit all disputes related to Terms or the relationship established by this Agreement to the jurisdiction of the Ahmedabad courts. WTC Alliance shall also maintain the right to bring proceedings as to the substance of the matter in the Ahmedabad courts.

More clarifications on legal & judicial part.

  1. As per Standard Operative Procedures, all the offices and branches of WTC Alliance are being operated by the Asia pacific operative branch office, which is in Ahmedabad, Gujarat, India. So, all applicable laws related to legal matter and juridical area is limited to the courts of Ahmedabad only.
  2. The jurisdiction area for any future dispute and legal proceed is limited to the Asia pacific operative office, which is in Ahmedabad, Gujarat, India. So, applicable court of laws related to all legal matter and juridical area is limited to the courts of Ahmedabad only.
  3. In case of any disputes arising related to the membership agreement or related to any process, Plans or benefits of plans of WTC Alliance at any locations around the globe between WTC Alliance and the active members or/and any authority, the court of law to resolve any such disputes is limited to Ahmedabad, Gujarat, India
  4. In case of any disputes arising related to the membership agreement or related to any process, Plans or benefits of plans of WTC Alliance at any locations around the globe between the “Active paid Members”, or/and any authority, the court of law to resolve any such disputes is limited to Ahmedabad, Gujarat, India
  5. All legislative to be followed is as per Indian court of law and the court for any legal challenges is Ahmadabad court of law only.
  6. Any process or part of process on legal matter must be initiated or/and completed through Ahmedabad court of law only.
  7. WTC Alliance is not bound to adhere any instruction or verdict from other court of law or any other juridical area except Ahmedabad courts.
  8. WTC Alliance is not bound to remain present or answerable to other court of law or any other juridical area except Ahmedabad courts.

Acknowledgement.

By Joining WTC Alliance, I/We acknowledged bellows:

  • We have read, well understood, and agreed to all terms and conditions mentioned in the Membership Agreement Form and we agreed to be bound of its fully.
  • We have gone through and well understood all the terms & condition mentioned on all official platforms including but not limited to official Website of WTC Alliance and we agreed to be bound of its fully.
  • We acknowledged that we have read, well understood all SOPs and Terms & Conditions related to WTC Financial Protection plan and as well as we are bound to adhere it in any circumstances.
  • We acknowledged that we have read, well understood all SOP’s which are related to entire WTC’s operation process or SOP’s related to any part of operations of WTC alliance and we are bound to adhere it fully in any circumstances.
  • We are here by declare that we will be adhering all the related processes mentioned in the respective SOP’s executed by WTC alliance and will be bound to adhere any further update or change to any process or part of process mentioned in the SOP’s.
  • We consent to the WTC Alliance management to proceed for our Membership Enrolment Application for further step as per terms.
  • We consent to the WTC Alliance management team to take all necessary steps required including but not limited to ask /accumulate necessary information, Data, or/and documents from the related persons/authority to proceed for Membership Enrolment Application.